Emergency Services

Get some peace of mind with our vacation rental property management.

All day and all night, Doorstep is here for you! In addition to our regular inspections, maintenance, and cleaning services, we maintain round-the-clock availability for any and all emergency services. That way you can rest easy knowing your home is secure, and your guests can fully relax knowing that we’ll take care of them no matter what happens.

A customer on the phone, in the foreground, a family relaxing on a couch

Available 24/7 for
Your Peace of Mind

No matter how much you prepare, the unexpected happens. Whether it’s a broken hot water heater or the sudden need for a rental car to get around town, we’re here to make sure that guests are taken care of. Unlike other rental property management companies, we don’t stop helping at 5pm–instead, we have 24/7 services available to take care of life’s little bumps.

We’re here to help no matter what happens, including:

  • Reaching emergency services
  • Rental assistance
  • Emergency maintenance

Short Term Rentals,
Long Term Care

For your guests, your rental property is a place for them to relax and enjoy themselves. For you, it’s more than just a source of rental income or a vacation rental property–it’s a home you’ve purchased and made your own. 

Our full service managers are dedicated to ensuring property owners’ homes stay safe and sound even when they aren’t there. In addition to our full inspections and property maintenance done regularly, we keep regular tabs on the guests who are using your home. This doesn’t just give us a chance to give them an excellent guest experience–it also allows us to ensure that your home is being treated well when you’re not there.

We pride ourselves on our guest communication, ensuring that their needs are met for however long they’ll be staying in your short-term rental, for everything from emergency services to needing a little extra cleaning. That way, you don’t have to worry about unexpected phone calls, late night drives to your property, or any other unwanted surprises–we’ll take care of everything.

More Than Just Another Vacation
Rental Management Company

At Doorstep, we take the day-to-day needs just as seriously as emergencies. That’s why our skilled experts are available 24 hours a day, 7 days a week to ensure our guests have an exceptional stay. If any issue does come up during their stay with us, we’ll be sure to resolve them quickly and thoroughly.

You can have peace of mind knowing that your property–and your guests–are in capable hands. We pride ourselves in guest communication, and we are always available to assist with any questions they might have. 

Plus, we pride ourselves in having relationships with many local vendors in every city we offer our property management services. These dependable and confirmed businesses are ready to work with us to address any arising concerns. Not only does that mean prompt and competent service for your guests, but you’re helping out your own community by keeping business in the neighborhood.

Customer Feedback

What’s it like working with Doorstep? See how we compare to other property management companies.

★ ★ ★ ★ ★

Highly experienced and very responsive organization. Doorstep provides the best service available in the industry for your property management needs. First class service, people, technology, and incredible customer care. Highly recommended. Kaden will care for your STR like its his own. Ask about their furnishing packages they will have your rental airbnb ready in no time!

– William S.

Frequently Asked Questions

When people get into property management for the first time, there’s a lot of questions that need answers. Here are the most common ones we get:

We do! In the event one of your guests needs emergency services, we’ll be there to help them out with local authorities, businesses, and anything else they need for the situation they’ve found themselves in.

We sure do! When we start working together, we’ll determine what kind of maintenance your rental will need on a regular basis, as well as how to handle any unexpected repairs that may come up. With our 24/7 service, we’ll be able to ensure your home gets the repairs it needs in an unexpected situation by the best maintenance crews in your neighborhood.

We’re the only property management service in Utah that works exclusively with short-term rentals, so our services are available state-wide. That includes peak locations like:

  • Salt Lake City
  • Park City
  • St. George
  • Kanab
  • Moab
  • Bear Lake

No matter where in Utah your rental property is, we’ll be able to get it on the market and bring in guests.

When you trust us with your rental management, it doesn’t matter where you live. Your guests will always have the service they need in any situation, and you won’t ever have to worry about late night phone calls or surprise trips to your rental property. We’ve got you covered!

Doorstep promotes short term rental properties on sites including Airbnb, Booking.com, and VRBO. Our top-notch customer service means your guests receive a response to their inquiries within 1 hour–not only does that help ensure that they stay at your property, but it leaves them feeling like they’re in good hands.


Additionally, we implement consistent price monitoring technology to ensure your daily pricing reflects the current short term rental market supply and demand.

Most likely, yes! Some areas perform better than others, but with a little creativity, almost any property can become a successful short-term rental. Our Free Rental Analysis lets you see how your property could perform as a short-term rental, so you can see if it’s worth the investment.

Yes it can! Depending on the local vacation rental market, your home can make 2-3 times the income of a traditional long-term rental.

Throughout Utah, you’ll see short term rentals priced differently based on not just the amenities in the home, but the amenities in the area. Ideally, you’ll see a 10-20% return on your investment, so the dollar amount will vary. 


That said, the more local amenities that are available to renters, such as skiing, shopping, hiking, or even the Sundance film festival in Park City, the more you can charge for your property. We’ll help you determine nightly rental rates based on what your property has to offer.

Doorstep has 12 years of experience managing rental properties, and our team members own rental properties themselves. We’ve seen first-hand what makes a rental stand out against the competition, and we strive to make each one we manage fall into that category with regular inspections, cleaning service, and even a furnishing package to ensure your home is guest-ready from the get-go.

Some homeowners worry that renting out their homes will open them up to damage. Doorstep property inspections ensure routine maintenance is performed on your rental, and any quality issues and missing inventory are addressed promptly–we’ll even count your forks! 

We want your house to stay in tip-top shape.That keeps you and the guests happy, and that makes us happy.

Contact Doorstep Today

To get started, contact Doorstep today.